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Welcome to Tyntesfield Medical Group

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Severe Weather Warning

At Tyntesfield Medical Group we are reviewing our winter contingency plans. Are you a 4x4 driver who may be able to help Drs and nurses get to the surgery if there is severe weather this year?

If so can you let your surgery know ASAP.

Thank you Lawrie Lewis  


Health and Care Videos

We are one of the practices piloting access to a patient information video library.  This library consists of over 350 simple videos covering many common topics and aims to support patients understand their condition, find simple self-care advice and to learn about a wide range of health topics.


To access this library, look under Further Information and click on Health & Care Videos.

Tyntesfield Medical Group Patient Experience Survey

Last year, Tyntesfield Medical Group introduced a Repeat Prescription Hub to standardise its repeat prescription process and make ordering medication more efficient. We would be grateful if you could complete this short survey to provide feedback on your experience of using the Prescription Hub. This survey has 16 questions and should take around 10 minutes to complete.

Access the survery here


Long Ashton Patients

Currently, Dr Grenfell-Shaw, Dr Kirby and Dr Burns are on long term sick leave and we do not know when they will return.  We hope to be able to welcome them back when they are fully back to health.

We would however like to welcome our new GP's Dr Grant, Dr Merriel and Dr Williams to the practice..

Patient Access Service

Update: Due to a failed upgrade by Patient Access we regret to inform you that currently the site is undergoing national issues regarding logins, password recovery and access to other functions. We apologise for the inconvenience but afraid it is beyond our control.

We have been advised by the clinical provider that in order to resolve the issues patients are having , they are to contact the Patient Access Support Team directly by clicking HERE and completing the form.

If you need to order a prescription we do not take requests over the phone but you can speak to you nominated pharmacy, pop in to the surgery or email us on

Please note if you are registering, or re-registering for patient access you will need to use the Tower House Surgery post code: BS48 2XX


We are now booking flu vaccine appointments for all registered eligible patients.
•    Adults aged 65 or over (on 31st March 2019)
•    Children aged 2 & 3 (as of 31st August 2018)
•    Patients who have a long-term medical condition such as diabetes, heart disease, lung disease, kidney disease or a neurological disease or have a weakened immune system
•    Patients who are pregnant
•    Patients who are carers

Please ring reception to book your appointment as follows:

Tower House Medical Centre: 01275 866700
Brockway Medical Centre: 01275 850600
Backwell Medical Centre: 01275 465100
Long Ashton Surgery: 01275 392134

Improved Access

We are working together with other practices in North Somerset by ensuring “Improved Access” appointments are available in the early morning, evenings and at weekends at Tower House, Backwell, Brockway and Long Ashton. Please speak to a member of staff to find out more.


Under normal circumstances one of the four sites will be open on a Saturday or Sunday morning each weekend. As Tyntesfield Medical Group patients, if you require an appointment on a weekend, then you may be seen at whichever location is open that day.

Weekend appointments have proved very popular with patients who find it very difficult to make normal appointments times on a weekday. Our experiment with a dedicated Saturday line being available for patients to ring to make an 'on the day' appointment in the event of there still being an appointment space available has not enjoyed the same success. Consequently the dedicated Saturday number we previously issued has been withdrawn and future weekend surgeries will only be available for pre-booked patients. If you think you need to see a Doctor on a weekend you should ring NHS Direct on 111 or in the case of an emergency 999.

For the list of dates and locations please see the Improved Access section which can be accessed through the menu on the side or clicking HERE

Improved Access


 There have been a few suspected cases of measles in North Somerset.  If you suspect you may have the disease, please ensure you telephone the surgery rather than attending due to the risk to other patients. 


For further information please click on the link below:



Are you Interested in Taking Part in Medical Research?

Backwell, Brockway and Tower House Medical Centre support local, national and industrial research project and works in close partnership with the University of Bristol through the Centre for Academic Primary care, along with other organisations to deliver this.

If you would be interested in taking part in any of the current research studies or be considered for any future studies please enquire at reception and complete a form which will then be passed to a member of the research team to contact you.

See the research tab at the top of the website for more information.

Current Studies:

CANDID- An observation study aiming to identify which symptoms and examination findings are most effective in predicting a subsequent diagnosis of lung or colon cancer.

This study investigates the severity and duration of depressive symptoms that are associated with clinically important response to SSRI antidepressants in people with depression.

For more information please enquire at reception of your registered practice.


Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 14/12/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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